Privacy policy
Privacy Policy – KITTN
Last updated: November 3, 2025
This Privacy Policy describes how KITTN (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
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1. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.
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2. Information We Collect
We collect personal information depending on how you interact with our Site.
A. Information You Provide Directly
This may include:
• Full name
• Shipping and billing address
• Phone number
• Email address
• Order details
• Payment confirmation
• Account login details (if applicable)
• Customer service communications
You may choose not to provide certain information, but this may limit access to some features.
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B. Automatically Collected Information
When you use our Site, we may automatically collect:
• IP address
• Device type
• Browser type
• Usage data (pages visited, time spent, clicks)
• Cookies and tracking data
We use cookies and similar technologies to enhance user experience and analyze site performance.
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C. Information from Third Parties
We may receive information from:
• Payment processors
• Shipping partners
• Marketing and analytics providers
• E-commerce platforms such as Shopify
Payment details are processed securely by third-party payment providers and are not stored directly by us.
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3. How We Use Your Information
We use your personal information to:
• Process and fulfill orders
• Arrange shipping and delivery
• Provide customer support
• Manage your account
• Improve website performance
• Prevent fraud and unauthorized activity
• Send promotional communications (you may unsubscribe at any time)
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4. Marketing & Advertising
We may use your information to send promotional offers, updates, and advertisements via email, SMS, or social media.
You may opt out at any time using the unsubscribe link in our communications.
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5. Cookies
We use cookies to:
• Remember preferences
• Improve site functionality
• Analyze traffic
• Personalize advertising
Most browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect website functionality.
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6. How We Share Information
We may share personal information with:
• Payment processors
• Shipping and fulfillment partners
• IT and hosting providers
• Marketing and analytics partners
• Legal authorities if required by law
We do not sell your personal information.
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7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure.
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8. Data Retention
We retain your personal information only as long as necessary to:
• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
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9. Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion
• Withdraw marketing consent
To exercise your rights, contact us using the details below.
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10. Children’s Data
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
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11. International Transfers
If we transfer your data outside your country of residence, we will ensure appropriate safeguards are in place in accordance with applicable laws.
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12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:
Email: support@kittn-eg.com
Location: Cairo, Egypt